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YOUR PRIVACY MATTERS TO US
SCOPE OF THIS POLICY
This policy applies to personal information we collect through our website (www.teamoverlay.com), in person at our service locations, and during our direct interactions with you.
1. COLLECTION AND USE OF PERSONAL INFORMATION
Personal Information includes any information that identifies you personally, such as your name, contact details, or payment information. We collect this information to provide and enhance the services you request, including:
Service Fulfillment: To process transactions, deliver services, and inform you of any updates or changes.
Customer Support: To address your inquiries, provide assistance, and improve our service offerings.
Marketing Communications: To send you promotional messages, offers, and updates about our services, with your consent.
Improving Our Services: To understand customer needs, improve our website and service quality, and tailor your experience based on your interactions with us.
2. SHARING AND DISCLOSURE
We respect your privacy and only share your personal information as necessary to provide our services, comply with legal obligations, or protect our rights and those of others. This includes sharing information with:
Your information may also be part of business transactions, such as a merger or acquisition, but it will remain protected under the terms of this policy.
Service Providers: Companies that perform services on our behalf, like payment processing and website hosting.
Legal Requirements: When required by law or to protect against fraud or other illegal activities.
3. DATA SECURITY
Protecting your personal information is a top priority. We implement robust security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
4. YOUR RIGHTS AND CHOICES
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to unsubscribe from our marketing communications, you can do so at any time using the unsubscribe link in the emails or by contacting us directly.
5. UPDATES TO THIS POLICY
We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.
6. CONTACT US
If you have questions about this policy or our privacy practices, please contact us at:
Address: 955 ch du Lac Echo (suite 108), Prevost, Qc, Canada, J0R 1T0
Last Updated: January 21th 2024
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